The Confirmation of the other Party's Damages (Dtd 19May05)

After some ding-dong-ing with NTUC Income, they found me the cheapest workshop among five quotations based on my damage assessment. Therefore, I sent my vechicle for repair, however, I was supposed to pay $500 cash for the excess of my motor insurance.

On the other hand, the other party was trying to claim against my insurance. Due to some inconsistency of damages, the NTUC sent me an email requesting me to check against the damage claim which the other filed. The original amount the other party trying to claim was around $1500.

Attached is the email that was sent by one of the NTUC officer:

From:"TAN CHIEW HUA" S061418@INCOME.COM.SG
To: XXXXXXX@yahoo.com (Email has been changed to protect the victim)
CC: "Stewart Lim B H"
Subject: claim no 6048683 - Photos and IDAC repair list of veh XXX1381X
Date: Thu, 19 May 2005 12:37:16 +0800

Our Ref : CL/TCH/6048683
Date : 19 May 2005.
To : Mr Tan XXX XXXX
Dear Sir,
Re : Third Party Claim for accident on 6/5/05 at Bishan St 4.

Award Detail Order No: 120478 Ref No: 5294024 Accident
Date: 06/05/2005 Vehicle No.: XXX1381X
Make: Toyota Model: STARLET
Year of Mfr: 1991 Chassis No: EP800027671
Parallel Import: No Towing Required:
No Veh in IDAC: No Type of Tender:
3rd Party IDAC/Workshop Name : STAC - Sin Ming Location: 302 Sin Ming Road 575627 Claim Type: Surveyor: IA, Siac Telephone No.: Type of Bid: Open
Repair Days: 6 Repair Type: Lumpsum Benchmark Repair Cost ($): 0.00 Total Est Repair: 0 Disc (%): 0 Disc ($): 0 WO Date: 09/05/2005 Status: Surveyed/Invited Tender Closing Date: 11/05/2005 16:30

Remarks:
PLS TAKE NOTE : THE ABOUT XXX1281X VEH NO IS INCORRECT, THE ACTUAL VEH NO IS XXX1381X.
Comments (Internal): Special Instructions: TP Claim, Both Parties Are Income Insured
--------------------------------------------------------------------------------Vehicle Condition: Can Be Repaired
S/No. Part No. Description Quantity Repair Code Price Disc (%) Disc ($)
1 990248 BONNET 1 Replace 0 0 0
2 990273 BONNET HINGE 2 Repair 0 0 0
3 990287 BONNET LOCK 1 Repair 0 0 0
4 990305 BONNET RUBBER 1 Replace 0 0 0
5 991793 FRONT GRILLE 1 Replace 0 0 0
6 990250 BONNET BADGE 1 Replace 0 0 0
7 995153 Front Headlamp Assy LH 1 Replace 0 0 0
8 992013 FRONT SUPPORT PANEL 1 Replace 0 0 0
9 991556 FRONT DOOR 1 Repair 0 0 0
10 995088 Front Side Lamp LH 1 Replace 0 0 0
11 995070 Front Fender LH 1 Replace 0 0 0
12 991300 FRONT BUMPER 1 Replace 0 0 0
13 991889 FRONT NUMBER PLATE GARNISH 1 Replace 0 0 0
14 991433 FRONT BUMPER REINFORCEMENT 1 Replace 0 0 0
15 995072 Front Fender Inner Panel LH 1 Repair 0 0 0
16 990119 AIR CON CONDENSER 1 Replace 0 0 0
17 990147 AIR CON LIQUID PIPE 2 Replace 0 0 0
18 992785 RADIATOR TOP MOUNTING BRACKET 1 Replace 0 0 0
19 991277 FRONT BRACE PANEL 1 Repair 0 0 0
20 990121 AIR CON CONDENSER FAN 1 Replace 0 0 0
21 990125 AIR CON CONDENSER FAN COWLING 1 Replace 0 0 0
Completed fields if vehicle condition is Total Loss: Market Value ($): 0 Scrap Value ($): 0 Economical Repair Value ($): 0
--------------------------------------------------------------------------------
Date of Reporting: 07/05/2005 Date of Accident: 06/05/2005 Time (If Applicable):1850

Photos and document from IDAC of the above claim is email to you.
Please look through the photos of the third party vehicle and confirm that the damages are consistent.
Please confirm whether you are agreeable for NTUC Income to Settle at Best.
If you have any queries, please contact me at 65102005.
Thank you.

Warmest Regards,Steven Tan Chiew Hua
Te l: 6510 2005
Fax : 65102005
My email address : s061418@income.com.sg

NTUC INCOME INSURANCE COOPERATIVE LIMITEDPRINSEP HOUSE30 PRINSEP STREETSINGAPORE 188647 Website: www.income.com.sg

**Take note that the photos were taken by IDAC
Anyone can see any differences between these photos and those taken by me??


My Reply to NTUC:

Date: Fri, 20 May 2005 23:07:32 -0700 (PDT)
From: "Tan XXX XXXX" XXXXXXXX@yahoo.com
Subject: Re: claim no 6048683 - Photos and IDAC repair list of veh XXX1381
To: "TAN CHIEW HUA" S061418@INCOME.COM.SG

Hi Mr Tan,
I have seen the photos that you have sent. There wasn't any damages on the front door as claim when the accident happened at the scene. But for the rest, I am not sure because I do not know what is each item means. However, the driver(Eric) did call me on the 07/05/05 at around 12 pm, telling me that his vehicle's damages is only about SGD100 plus and asked me not to report the case.
The case should not be closed unless it is agreed by me.
Thank you.

Regards,
XXX XXXX


This is the just the beginning..............